On a regular basis, home care and hospice agencies are surveyed as a requirement for State/Medicare licensure. HPS can provide qualified consultants to conduct a mock survey to help insure success when the State surveyors show up.
The mock survey will include, but not be limited to the following processes:
Review Home Care & Hospice Organization Structure
Review Agency Policies & Procedures Manual
Evaluate Agency Personnel Files, Including Independent Contractors
Review Agency Contracts (i.e. hospice and nursing facility/DME/pharmacy, etc.)
Review minutes of governing body and PAC meetings
Review Continuing Education Program
Review Infection Control Program
Review Performance Improvement Program
Review Emergency Preparedness Program
Review QAPI Program
Review Volunteer Program
Review Bereavement Program
In addition to the above procedures, HPS will also clinically review a sample of patient charts to identify compliance and regulatory documentation issues and perform home visits with a sample of clinicians.