COVID-19 Resource Center
Hit a wall with Relief Funds Accounting...WE CAN HELP!
HPS can provide guidance to and assist agencies in accumulating the necessary data for the required reporting of the use of the Health & Human Services (HHS) relief funds and lost revenue. In addition, HPS can assist in the reporting for the forgiveness of the Paycheck Protection Program (PPP) loan funds.
Stay Sane and Keep Revenue Healthy during COVID-19
Listen to the full Q&A session here:
What’s the single most important thing agency revenue cycle teams should focus on, right now?
What are the early results of the PDGM transition for HHAs, in terms of getting paid accurately?
It is absolutely critical that agencies understand that under PDGM, for 2020 claims, you 100% must use the MBI – the patient’s Medicare Beneficiary Identifier – and you 100% must use that on both the OASIS and the claim.
How can agencies leverage automation and analytics to avoid negative effects of PDGM and the COVID-19 crisis?
Hang in there as much as you can. Until we get to a point where we can focus more solely on PDGM, but don’t give it up at this point, and for anything. Keep billing.
How are home health revenue cycle teams adjusting to a work-from-home environment, and how can team leaders ensure billing continues to be timely and accurate?
There needs to be a daily conference call with staff working remotely, concerns and questions that come up need to be addressed, and administrative, operations, supervisory staff need to have access to reports they can print to ensure that the billing and collections are happening as timely as they can and as they were before.
To home health and hospice employees: We appreciate everything that you’re doing. We are behind you 100%. We would not be here without you, and we want to try to do everything and anything we can to keep you out there taking care of patients, so that we in turn, can remain healthy as well.
Melinda A. Gaboury
CHIEF EXECUTIVE OFFICER
D. Mark Cannon, CPA
CHIEF FINANCIAL OFFICER
Aaron D. Carey
CHIEF OPERATING OFFICER