EVENTS
OCHCH Webinar – CAHPS Hospice Survey: What Impact Does it Really Have?
Speaker(s): Melinda A. Gaboury, CEO
Category: Hospice
Speaker(s): Melinda A. Gaboury, CEO
About the Speaker(s)
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving as the Chair of the NAHC/HHFMA Advisory Board and Work Group and is currently serving on the Board of Directors for both the Home Care Association of Florida & Tennessee Association for Home Care. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2023.
Jul 2810:00 am - 11:30 am CST Hosted by
OCHCH
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About the Event
This session will review changes that were effective April 1, 2025 for the CAHPS Hospice Survey. Agencies struggle to move the needle with CAHPS Oucomes & Star Ratings. This session will focus on best practices for improving scores in addition to update on the changes.