EVENTS
Building a Quality Culture In Your Organization!
Speaker(s): Melinda A. Gaboury, CEO
Category: Home CareHospiceSpeaking Engagement
Speaker(s): Melinda A. Gaboury, CEO
About the Speaker(s)
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving as the Chair of the NAHC/HHFMA Advisory Board and Work Group and is currently serving on the Board of Directors for both the Home Care Association of Florida & Tennessee Association for Home Care. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2023.
Jan 1512:00 pm - 1:30 pm CST Hosted by
Healthcare Provider Solutions
About the Event
This session provides a guide to developing a sustainable culture of quality. Participants will discover moving beyond mere compliance to a state where excellence is a shared value and a natural part of everyone’s day to day. We will explore the critical elements of a strong quality culture, including bought-in leadership, transparent communication, and continuous improvement.
Practical hands-on exercises will be provided, attendees will gain actionable insights for assessing their current culture and creating a strategic action plan. This workshop is designed for leaders, managers, and quality professionals who are ready to transform their organization and build a sustainable advantage through quality.