Speaker(s): Melinda A. Gaboury, CEO
About the Speaker(s)
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving as the Chair of the NAHC/HHFMA Advisory Board and Work Group and is currently serving on the Board of Directors for both the Home Care Association of Florida & Tennessee Association for Home Care. Melinda is also the author of the Home Health OASIS Guide to OASIS-E2 and Home Health Billing Answers, 2023.
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About the Event
June 25, 2026
9:30 AM – 10:15 AM
Enhancing the Quality Culture of Your Organization
This interactive session provides a guide to developing a sustainable culture of quality. Participants will discover moving beyond mere compliance to a state where excellence is a shared value and a natural part of everyone’s day to day. We will explore the critical elements of a strong quality culture, including bought-in leadership, transparent communication, and continuous improvement.
Through practical hands-on exercises, attendees will gain actionable insights for assessing their current culture and creating a strategic action plan. This workshop is designed for leaders, managers, and quality professionals who are ready to transform their organization and build a sustainable advantage through quality.
11:30 AM – 12:00 PM
2026 Medicare Regulatory Updates: Reimbursement Impacted by OASIS & Outcome Programs
Numerous factors contribute to the calculation of Medicare reimbursement under the Patient-Driven Groupings Model (PDGM), as well as several additional programs that can influence reimbursement for home health agencies. This presentation will address the most recent clarifications regarding the Home Health Face-to-Face Encounter requirement and its impact on compliance and payment. In addition, programs such as Home Health Value-Based Purchasing (HHVBP), the Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS), and the Home Health Quality Reporting Program (HHQRP) all play a role in determining reimbursement outcomes and this session will review key updates and highlights of these programs and explain how they directly affect reimbursement of home health agencies.
1:15 PM – 2:15 PM
Hospice Trends and Core Challenges
The hospice industry is evolving rapidly, driven by regulatory changes, workforce, shortages, and shifting patient and family expectations. This session will explore key trends shaping hospice care, including the increasing demand for home-based services and advancements in technology to enhance patient outcomes. Attendees will gain insights into how policy changes, reimbursement structures, and compliance requirements are affecting agency operations.
In addition to emerging trends, we will address core challenges that hospice agencies face, such as financial sustainability and ensuring equitable access to care. Participants will learn strategies to navigate these challenges while maintaining high-quality, patient-centered care. This session is essential for hospice leaders looking to stay ahead of industry shifts and position their organizations for long-term success.