EVENTS
eeWebinar – CAHPS Hospice Survey: How to Gauge Score Improvement in Scores
Speaker(s): Melinda A. Gaboury, CEO
Category: Hospice
Speaker(s): Melinda A. Gaboury, CEO
About the Speaker(s)
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving as the Chair of the NAHC/HHFMA Advisory Board and Work Group and is currently serving on the Board of Directors for both the Home Care Association of Florida & Tennessee Association for Home Care. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2023.
Jul 072:00 pm - 3:00 pm CST Hosted by
Hospice & Home Care Webinar Network
Add to Google CalendarAdd to iCal Calendar
Keep up with all the latest from HPS!
Click Here to subscribe to our newsletter.
About the Event
Are your clinicians creating meaningful connections or just completing tasks? Your CAHPS hospice scores are a direct reflection of how your patients and caregivers experience your care in their most critical moments. Turn every interaction into a measurable advantage by ensuring your patients and families see and feel the difference in your care.
KEY WEBINAR TAKEAWAYS
- Updated measures that will affect CAHPS star ratings
- New questions added to current version of survey
- How agency actions affect patient responses
- Compliance requirements to avoid payment reductions