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Hospice Compare & HOPE Assessment Tool Update


The HOPE tool being developed by CMS will provide standardized data to enable agencies to improve patient care and help families choose a hospice based on quality compare measures, and outcomes. Learn the latest HOPE updates, future expectations, and how to improve your lowest scores.

Hospice Compare is driving the future of outcomes and the future is becoming clearer. This session will help hospices manage their Hospice Compare scores and processes supporting the Hospice Item Set (HIS) and the CAHPS Hospice Survey and provide item-specific tips. An update on the HOPE tool (previously call HEART), a standardized comprehensive assessment tool CMS is developing for hospices, will also be covered, including its impact on Hospice Compare and future expectations.


* Understanding Hospice Compare scores and the difference between those scores and measures
* Lowest scoring questions and strategies for improvement
* Use of assessment tools, standardization, and relationships with patients and caregivers
* Updates to Compare Measures
* HOPE (Hospice Outcomes & Patient Evaluation) information regarding future expectations

Event Type:
December 3
2:00 pm - 3:30 pm CST
Melinda A. Gaboury, CEO
Hosted By:
Essential Education Webinar Network

Become an HPS Alliance Member!


The HPS Alliance is a Membership-based Home Care and Hospice Educational Resource.

Healthcare Provider Solutions is dedicated to providing our clients with industry leading education in order to keep you informed, educated, and performing at the highest level of success.

We provide online education through our HPS Alliance. Our annual membership provides members with the education necessary to establish and maintain a successful agency. Our mission at HPS is to provide the highest quality of products and services to healthcare providers enabling them to maximize their operations potential and enhance reimbursement.



  • Six ninety minute Home Care webinars taught by Melinda A. Gaboury, CEO
  • Six ninety minute Hospice webinars taught by Leslie Heagy, RN, COS-C
  • Two-day Home Care Medicare Compliance/Reimbursement workshop taught by Melinda A. Gaboury, CEO
  • Two-day¬†Hospice Medicare Compliance/Reimbursement workshop taught by Leslie Heagy, RN, COS-C
  • Full access to the Home Care and Hospice Compliance & Reimbursement training video series (updated annually to include the latest regulatory changes)
  • Immediate access to our Home Health & Hospice Audit Tools plus many more Alliance only resources
  • Consulting support from our staff via the Alliance member portal
  • Critical updates affecting the Home Care and Hospice community delivered via our website, social media, and email
  • 10% off hourly consultation services with our team of seasoned professionals

*All Alliance workshops are held in Nashville, TN.

*Access all videos and recordings from the Alliance member dashboard.