EVENTS
HCAF HomeCareCon 2025
Speaker(s): Melinda A. Gaboury, CEO | Victoria Barron, MBA, BSN, RN, COS-C | Regina Wild, LPN, CRCR | Jennifer Osburn, RN, HCS-D, COS-C
Category: Home Care
Speaker(s): Melinda A. Gaboury, CEO | Victoria Barron, MBA, BSN, RN, COS-C | Regina Wild, LPN, CRCR | Jennifer Osburn, RN, HCS-D, COS-C
About the Speaker(s)
Melinda A. Gaboury, with more than 30 years in home care, has over 22 years of executive speaking and educating experience, including extensive day to day interaction with home care and hospice professionals. She routinely conducts Home Care and Hospice Reimbursement Workshops and speaks at state association meetings throughout the country. Melinda has profound experience in Medicare PDGM training, billing, collections, case-mix calculations, chart reviews and due diligence. UPIC, RA, ADR & TPE appeals with all Medicare MACs have become the forefront of Melinda’s current impact on the industry. She is currently serving as the Chair of the NAHC/HHFMA Advisory Board and Work Group and is currently serving on the Board of Directors for both the Home Care Association of Florida & Tennessee Association for Home Care. Melinda is also the author of the Home Health OASIS Guide to OASIS-E and Home Health Billing Answers, 2023.
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About the Event
July 22, 2025
OASIS E-1: Charting a Clear Path Through the Documentation Cosmos
9:00a – 4:00p EST
Presenter: Jennifer Osburn, RN, HCS-D, COS-C
Embark on an interstellar journey through the Outcome and Assessment Information Set (OASIS) Version E-1 documentation process in this essential session. Just as astronauts rely on precise navigation to reach their destination, this workshop will help you chart a clear path through the complexities of OASIS E-1 documentation. You’ll learn how to navigate the nuances of assessment requirements, ensure compliance with the latest regulations, and avoid common pitfalls that can hinder your progress. With expert guidance, you’ll gain the tools needed to master the OASIS E-1 universe and ensure your documentation is as accurate and efficient as a spacecraft on a mission to success. Get ready to set course for clear, compliant, and comprehensive documentation!
HHVBP: Launching Your Performance into the Home Health Stratosphere
1:00p – 4:30p EST
Presenter: Melinda A. Gaboury, COS-C
Prepare for liftoff in this high-impact session focused on the Home Health Value-Based Purchasing (HHVBP) model. Just like a rocket reaching new heights, this workshop will help you elevate your agency’s performance to the home health stratosphere. We’ll explore the key metrics that drive HHVBP success, share best practices for optimizing patient outcomes, and discuss strategies for improving your agency’s overall performance. Whether you’re aiming to boost your star ratings or maximize reimbursements, this session will provide the fuel you need to launch your agency into a new orbit of success. Join us as we break through the atmosphere and reach new heights in value-based care!
July 23, 2025
The Role of Therapy in PDGM: Aligning Therapy with the Orbital Path of Payment Reform
1:50p – 3:10p EST
Presenter: Melinda A. Gaboury, COS-C
Embark on an interstellar journey exploring the crucial role therapy plays in the Patient-Driven Groupings Model (PDGM) and how to align therapy practices with the evolving landscape of payment reform. Home care providers must ensure that all the PDGM stars align, including their therapy services, in order to optimize reimbursement and outcomes. We’ll discuss best practices for integrating therapy into the PDGM framework, how to maximize reimbursement through precise documentation, and strategies to ensure that therapy services are positioned for success within this dynamic payment model.
Emergency Preparedness: Building a Stellar Plan for Uncharted Crises
1:50p – 3:10p EST
Presenter: Victoria Barron, MBA, BSN, RN, COS-C
In this session, we’ll focus on building a robust emergency preparedness plan to ensure your agency is ready for any unforeseen crisis including the new 2025 Florida CEMP submission requirements. With the unpredictable nature of emergencies, having a stellar, well-designed plan in place is essential for maintaining continuity of care and safeguarding both patients and staff. We’ll explore the key components of an effective emergency plan, share best practices for training and communication, and discuss how to adapt to new and emerging threats. Whether you are leading a home health agency or a nurse registry, this session will prepare you to navigate any storm and keep your operations on course during times of uncertainty.
July 24, 2025
Exploring the Space Between Denials and Approvals: Manuevering Medical Reviews and the Appeals Process
1:30p – 2:20p EST
Presenter: Melinda A. Gaboury, COS-C
Like a spacecraft maneuvering through an asteroid field, we’ll navigate the complex space between denials and approvals, exploring the critical process of medical reviews and appeals to avoid pitfalls and ensure successful claim resolutions. We’ll examine key strategies for effectively managing denials, understanding the appeal process, and presenting the strongest case for reconsideration. Attendees will learn how to streamline their workflow, reduce claim rejections, and successfully appeal denied claims, ultimately improving financial performance and compliance.
July 25, 2025
Exploring the Future of Managed Care: Charting a Course Through Evolving Healthcare Frontiers
9:00a – 10:20a EST
Presenter: Regina Wild, LPN, CRCR
Join us as we chart a course through the rapidly evolving healthcare landscape and explore the future of managed care. As healthcare systems shift and adapt, understanding the trajectory of managed care is critical for staying ahead of the curve. We’ll examine the latest trends, regulations, and innovations shaping managed care, and how they will influence the way home care is delivered in the future. Attendees will learn about best practices when navigating the evolving healthcare frontiers and develop strategies to ensure their organizations remain agile and successful in a changing managed care universe.
Getting the ‘Right Stuff’: Training Staff to Improve HHCAHPS
10:35a – 11:55a EST
Presenter: Jennifer Osburn, RN, HCS-D, COS-C
In this session, we’ll focus on equipping your team with the “right stuff” to enhance Home Health Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) scores. Just as astronauts need the best training to succeed in their missions, your staff needs the right skills and knowledge to deliver exceptional care that positively impacts HHCAHPS results. We’ll explore effective training strategies, communication techniques, and patient engagement practices that can boost satisfaction scores and improve overall care quality. Attendees will learn how to elevate staff performance and ensure your agency’s HHCAHPS scores are out of this world.