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2021 Home Care Alliance Workshop


Make sure to join CEO, Melinda A. Gaboury and Clinical Services Manager, Leslie Heagy at the annual HPS Home Care Compliance and Reimbursement Workshop on August 31 - September 01, 2021 in Nashville, TN.

Teresa Harbour, Senior Vice President, Accreditation at CHAP

We are so excited to announce SPECIAL GUEST SPEAKER, Teresa Harbour, Senior Vice President, Accreditation at CHAP, who will be teaching the first session of Day 1 on Home Health Survey Readiness, Including top 10 survey deficiencies!



*DEADLINE TO REGISTER: August 1, 2021 - SPACE IS LIMITED – if you are not registered by this date there is no guarantee of a spot at the live class. Recording will be available online shortly thereafter!

This two-day workshop will cover what you need to know now to be effective with Medicare Home Health Survey, QAPI & PDGM overall! This workshop will not only cover PDGM, but will also help your agency work on all aspects of the agency that can and will impact the agency’s livelihood.

Day 1 | Tuesday, August 31, 2021 | Registration: 8:30AM | Workshop: 9:00AM - 4:00PM

This workshop will delve into the key components of being prepared for your next survey and put specific emphasis on your QAPI program. In addition, the key components of PDGM will be reviewed and expounded on from operations to reimbursement.

Program Highlights:
1. Home Health Survey Readiness
2. How to Implement the Successful QAPI Program
3. PDGM - OASIS & Coding
4. Establish processes for effectively handling ADR, SMRC & UPIC reviews
5. PEPPER Reports – monitoring and evaluating

Day 2 | Wednesday, September 1, 2021 | Registration: 8:30AM | Workshop: 9:00AM - 4:00PM | Home Health Reimbursement: 2021 & Beyond

There are many aspects of agency operations that impact Home Health Reimbursement above and beyond the logistics of PDGM. This session will address operational issues within the clinical practice of an agency that will impact reimbursement under PDGM and other payers.

Program Highlights:
1. Reimbursement Under PDGM – 2021 & Beyond!
2. Review the details of the 2022 Proposed Rule
3. HIPPS Code & Episode Exceptions Review
4. Details of Billing RAP & Final Claim
5. No Pay RAPS, the coming Notice of Admission, Filing for Exception
6. Detail Credentialing with Managed Care & Issues surrounding appropriate & timely payment

*Cancellations must be made 30 days prior to the event to receive full refund. No refunds will be given after this time but a replacement attendee may be sent.

Event Type:
August 31 - September 1
Hotel Information:
Franklin Marriott Cool Springs
700 Cool Springs Blvd, Franklin, TN 37067
(615) 261-6100
$159 - Reserve by August 9, 2021
Book Here
Melinda A. Gaboury, CEO | Leslie Heagy, Clinical Services Manager | Teresa Harbour, Senior Vice President, Accreditation at CHAP
Hosted By:
Healthcare Provider Solutions, Inc.


Live education and webinars are exclusive benefits of HPS Alliance Members. To unlock registration for this event, please sign up for the HPS Alliance. (Or login)

Become an HPS Alliance Member!


The HPS Alliance is a Membership-based Home Care and Hospice Educational Resource.

Healthcare Provider Solutions is dedicated to providing our clients with industry leading education in order to keep you informed, educated, and performing at the highest level of success.

We provide online education through our HPS Alliance. Our annual membership provides members with the education necessary to establish and maintain a successful agency. Our mission at HPS is to provide the highest quality of products and services to healthcare providers enabling them to maximize their operations potential and enhance reimbursement.



  • Six ninety minute Home Care webinars taught by Melinda A. Gaboury, CEO
  • Six ninety minute Hospice webinars taught by Leslie Heagy, RN, COS-C
  • Two-day Home Care Medicare Compliance/Reimbursement workshop taught by Melinda A. Gaboury, CEO
  • Two-day Hospice Medicare Compliance/Reimbursement workshop taught by Leslie Heagy, RN, COS-C
  • Full access to the Home Care and Hospice Compliance & Reimbursement training video series (updated annually to include the latest regulatory changes)
  • Immediate access to our Home Health & Hospice Audit Tools plus many more Alliance only resources
  • Consulting support from our staff via the Alliance member portal
  • Critical updates affecting the Home Care and Hospice community delivered via our website, social media, and email
  • 10% off hourly consultation services with our team of seasoned professionals

*All Alliance workshops are held in Nashville, TN.

*Access all videos and recordings from the Alliance member dashboard.